Returns & Exchanges
At Rain Guards, we want you to be completely satisfied with your premium outerwear; if your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure you stay protected from the elements with a fit that feels perfect.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, and include the packing slip provided in the portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method or ship your exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing